Overall, it was great. However, on the first day, we rented a child seat, and the staff member was inexperienced. She told us that the fee would be daily without a cap, which made us worry about the cost over 50 days! We quickly bought one and they delivered it the next day, then told us there was actually a cap. This back and forth cost us time and fuel, and we ended up with an extra child seat...

We spent 8 days in Melbourne. The car was pretty good. There were basically no issues. The staff were also nice. Even on Christmas Eve, they were still serving us. It felt great. We can continue to use their services.

The condition of the car asthetically was bad. Scratches and dings around the car. Booked a Toyota kluger but ended with a Nissan Pathfinder which was dated and old.

We did not get the car we booked. The car did have some already damaged panel