Easy pick-up and return process, and the car is in good condition.

Pretty good

Avis and Budget are part of the same group, so we were assisted by an Avis representative. He was very polite, and the paperwork was processed quickly. Self-pickup of the car was very convenient.

The service was quite attentive and they explained everything patiently. However, the staff member who attended to us wasn't very experienced. They processed the transaction three times, and I had to authorize payment three times. The billing is still incomplete, and I need a follow-up from after-sales service.

Well known brand and quick turnaround during pick up and drop off. Car is also being received in clean condition.

Amazing service from the customer service when I would like to cancel and rebook for a different duration.