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Live chat Email us Service Code: 8479080219
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Reviewed: Sat, Jul 21, 2018
About Apex: 8.0 /10
Thoughtful service, except for the car condition, everything was satisfactory

Relevant Reviews on Apex Melbourne City

Moore Van

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Reviewed: Mon, Dec 25, 2017
About Apex: 8.0 /10
1. Service Experience: The process of picking up and returning the car was relatively smooth, and the service staff were very nice. 2. Pick-up and Return Location: The return location in Adelaide is relatively far from the airport. After returning the car, you still need to take a taxi to the airport. I suggest those returning cars in Adelaide do it in the city and then proceed to the airport by bus. 3. Car Condition: The car model was relatively old. I got a Mitsubishi SUV that had been driven for 140,000 km. During the trip, the gear indicator flashed, and the car lost power, eventually becoming unresponsive to the gas pedal. Turning the car off and on again didn't help. I checked the oil level, coolant, and dashboard indicators, all of which were normal, and the engine didn't overheat. After waiting by the roadside for more than 20 minutes, the car started again, but the gear indicator continued to flash. The maximum RPM was 3000, and it couldn't sustain acceleration. After driving for a while, it returned to normal... The cause remains unknown.

K.Beh

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Tue, Sep 17, 2019
“Could be better and smoother...”
About Apex: 8.7 /10
I have expressed my comments via their customer survey that the car seat we rented are not up to standard (the cleanliness, the condition and etc.) others (their services and car conditions) are definitely up to standard.
About QEEQ: 8.0 /10
I spent a lot of times in clarifying whether the rentedcar can be brought to ferry ride. I initially checked with your CS that budget car rental allowed us to do that . At the end, we got replied from budget that it doesn’t allow. This is quite frustrating with the clarifications. Different parties provide different replies.

Ped MEd

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Fri, Jul 12, 2019
“Congratulations! You exceeded my expectations!”
About Apex: 10.0 /10
I rent cars wherever I travel! Apex just became my #1. I have never seen such respect for customers, from the moment of pickup (front desk) up to the end! Polite and smiling people! All the other companies have hidden payments for the last moment; NOT with Apex! Congratulations! You exceeded my expectations!
About QEEQ: 10.0 /10
Easy and accurate booking process! Congratulations!

A.Nocom

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Full Size Van | Hyundai Imax / Similar or similar
Reviewed: Tue, Mar 5, 2019
About Apex: 8.7 /10
We are not sure which rental company are dealing with.
About QEEQ: 9.0 /10

B.Gonsalves

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Mini Van | Hyundai Imax or similar
Reviewed: Fri, Jul 20, 2018
“Perfect experience except 4 unexpected $3K deposit for Vic customers.”
About Apex: 8.2 /10
Like: process went smoothly
Dislike: Not hearing about the $2750 charge for vic customers despite reading all the terms and conditions.

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