From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7786120265
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Reviewed: Wed, May 15, 2019
About MEX: 10.0 /10
MEX is the largest car rental company in Mexico. Every step of the renting, picking up, and returning process was very smooth, professional, efficient, and accurate. I bought the QEEQ Super Peace of Mind full insurance (insured by a domestic insurance company). The rental company didn't make things difficult for me or recommend any additional insurance. There is a MEX shuttle bus outside the airport. Every staff member was serious and responsible, with a very good attitude. We arrived at the rental hall at around 3:30 p.m. There were four counters open, with two customers waiting ahead of us. I waited about 10 minutes to start the process, which took around 10 minutes. Picking up and inspecting the car took about 10 minutes. Overall, very satisfied.
About QEEQ: 10.0 /10

Relevant Reviews on MEX Cancun airport

Reginald Thoreau

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Reviewed: Wed, Jan 8, 2025
About MEX: 2.0 /10

Cleveland Simon

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Reviewed: Sat, Nov 16, 2024
About MEX: 10.0 /10
Booking through QEEQ is very convenient and straightforward, with detailed reminders about important matters, especially in the hour before pickup.
About QEEQ: 10.0 /10

Valeria Arana

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Small SUV | Toyota Rush or similar
Reviewed: Thu, Nov 14, 2024
“PÉSIMA EXPERIENCIA”
About MEX: 3.0 /10
PÉSIMA EXPERIENCIA, comprendo que mi reserva fue hecha bajo otra agencia, y no me hicieron válido mi aseguranza previamente pagada con la renta de mi auto, tuvimos que pagar otro seguro o sea otros 4,000 de los que ya habíamos pagado, el personal fue súper grosero, pedimos servicio, tardaron más de 2 horas en hacernos entrega del auto! El depósito de seguridad aún no me lo devuelven!.
About QEEQ: 10.0 /10
Considero bastante desagradable mi experiencia en esta ocasión, en QEEQ me ofrecieron pagar una seguranza para poder rentar el vehículo, pagué una aseguradora por cada día. Vaya sorpresa que al llegar a la agencia, me dicen que ese seguro No me es válido, que debo de pagar otro seguro ya que si no lo pago no me podían hacer entrega del auto. Les mostré la póliza del seguro pagado y no me lo hicieron válido por lo cual tuve que pagar otros 4,000 por otro seguro. PÉSIMA EXPERIENCIA, el personal fue sumamente grosero.
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Economy | Kia Rio or similar
Reviewed: Tue, Jul 23, 2019
“Very bad”
About MEX: 3.3 /10
They had me pay for liability again and I spent thrice the amount I reserved the car for. MEX is charging the exchange rate as well for charges made in pesos which is unreasonable when questioned. I had very bad experience with MEX

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Apr 11, 2019
“Rude staff, patronising and unfriendly. Refused the insurance I had bought so had to spend £150”
About MEX: 4.0 /10
Waited over an hour. Refused our insurance so had to pay £150 or not be allowed to take the car
About QEEQ: 8.0 /10

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