The service was okay, but the reserved car was unavailable, and they gave me a lower-priced one without a refund. I booked a Sienna but got a Chrysler instead. When I went to swap the car, I was informed there were no Siennas available. The key issue is that the Chrysler is 200 less per day compared to the Sienna, but the rental company claimed both had the same rate. Other aspects were fine.

Terrible long wait of 1 hour 20 at Terminal C. MCO.

The staff from AVIS was rude when I rented the car. My contract included a GPS, but they didn’t provide it proactively. They also gave me a car with some minor issues. Thankfully, as an experienced renter, I could handle it. However, newcomers might not receive good service.

Picked up the car at JFK Airport, quick process with no lines, very efficient.

Average