We didn't have our originally booked car model available upon arrival. Considering we had a lot of luggage, they recommended a seven-seater Hyundai, which could fit four suitcases and four adults. It was more suitable than the car we had initially reserved.

Average service.

Getting the car through a self-service machine was very quick. During the trip, the car prompted for an oil change, and we easily swapped it for another one at a different location. Alamo staff were very nice and the process was quick. When returning the car, the staff just asked if everything was okay. After confirming, we left the keys and received the bill, which was very fast. Highly commendable.

Picking up and returning the car was very convenient, but unfortunately, the rental centers in San Francisco and Las Vegas are too far away, making it very inconvenient with lots of luggage when getting off the plane.

Chinese-speaking service helped us resolve many issues, highly recommend.