Pretty good overall. However, they didn't have the car I wanted, but the upgraded model was quite satisfactory. The S60 is very suitable for the U.S. environment. The trunk can only be opened from the trunk itself, and the rear seats cannot be folded down from inside the car. Even if the car gets broken into, the trunk remains secure.

A lot of car models to choose from, even the compact series had regular sedans. I chose a Ford. It had a backup camera and other features. Very nice.

No car in the group (compact) was available when I got to the car area but no problem as they quickly allocated another car and we were on our way quickly.

Simple to book and price was much better than if I had booked direct.

We had to wait quite a while for pick up for no reason really. The gentleman who served was polite and friendly but the lady was quite rude. There was also 3 drivers I presume who are hertz employees and I felt 2 of them we’re very unprofessional and unpleasant to 1 in front of us. Dropped off out of hours and had no envelope so had to fine pen and paper to write details on and post through.