FOX RENT A CAR DENVER AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Poor, Customer Service Very goo......

P.Grange

United States

Reviewed: Fri, Jun 14, 2019

About FOX RENT A CAR: 7.3 /10

I found a car last minute with Fox through Easyrentcars.com that was half the price of the other options. THE GOOD: -Price was right. -Staff were easy to work with and friendly. -They didn't have the car I had reserved, but they gave me an upgrade. THE NOT SO GOOD: -My car smelled strongly of smoke. If I was in a smoking car, I would have liked to have known that before. -The check-in process could have been clearer. I waited 10 min behind people getting cars, before someone announced all I needed was to drop the keys with the front desk. It would be nice to have a car dropoff agent.

About QEEQ: 10.0 /10

Found a last minute rental for half of what any other deal site or rental company offered! Easy booking. I will use again!

Economy | Toyota Yaris 2 Doors or similar

1 days rental

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B.Stephen

United States

4-day rental

Medium SUV | Hyundai Santa Fe or similar

Reviewed: Sat, Jul 20, 2024

“ecline all upsells from Fox”

About FOX RENT A CAR: 10.0 /10

Make sure you have your insurance covered before you get to the counter and then make sure you decline everything Fox offers you. They give you the hard sell and it will be very expensive.

About QEEQ: 10.0 /10

Service was very easy to use.

George

United States

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Tue, Oct 1, 2019

“GREAT!”

About FOX RENT A CAR: 10.0 /10

Wonderful experience! Rental process was fast; and return was customer service that was above and beyond thanks to Charlton, the agent the checked us out.

About QEEQ: 10.0 /10

It was easy to book and instruction on where to go and documents needed to rent the car were quite explicit. Overall, a very good experience.

G.Gilbert

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Thu, Aug 22, 2019

“Difficult return”

About FOX RENT A CAR: 7.0 /10

The Fox had confusing signs directing you to return the car in the wrong location. Once it was determined where to return the car, there was no employees directing you on where rot park or leave the car. We had to wait for an employee to give direct us and complete the transaction.

About QEEQ: 8.0 /10

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Fri, Apr 19, 2019

About FOX RENT A CAR: 10.0 /10

Terrible drop off time. Almost missed the flight.

About QEEQ: 10.0 /10

F.Rivas Duarte

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Wed, Mar 20, 2019

“Will never use this rental company again.”

About FOX RENT A CAR: 3.7 /10

Horrible customer service. It took over 1hr and half to get the rental, a lot of hidden fees that they only give you at the counter. Charge separately for individual insurance policies which they tell you a different thing before you call. The airport pick up location is horrible. Overall would not use this company again.

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