Very good attitude

Staff were friendly and helpful

Very helpful. Was disappointed that the additional insurance I took that “cleared” the excess was actually not direct with Budget and was something I would have been charged extra for if something had happened

All good and an easy process. Expected a Mitsubishi ASX and received a Nissan Qashqui. Loved the car. There was a small mark on the door when we picked up the car, but the guys said very minor issues are not a problem. This put our minds at rest. There was a bit of a push to buy additional cover (which was unnecessary). We were going to the Great Ocean Road for 2 days then skiing for 3. Snow cover would have to be paid for the full tenure of the hire, not just for the days needed. So we didn't take it. This would be improved to cover only the needed for the time and we may have purchased it.

The car exceeded my expectations because I received a quite new car. The counter staff was also friendly and helpful.

This is very easy platform to book and cancel booking without any charge.