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Live chat Email us Service Code: 8058844268
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Excellent booking, very cheap, spoilt by pushy rude employee on Interrent desk.

Reviewed: Fri, Jun 14, 2019
About Interrent: 6.3 /10
The instructions said the office was opposite check in desks 165-170, there are no offices there. Got sent here there and everywhere by staff at Madrid airport and eventually found the office on a different floor! Mentioned this to the man on the counter and he just shrugged and said they knew it was wrong! He was very rude, in a bad mood, unhelpful, not at all friendly, very pushy trying to sell me insurance I already had and told me they were blocking one amount from my card and then blocked more. He also lied to me, telling me the amount would be blocked for 30 days, trying again to get me to sign for the insurance. When I returned the car they confirmed the balance would be unblocked within 2-3 days!
About QEEQ: 10.0 /10
Very quick and easy.
Mini | Fiat 500 or similar

Relevant Reviews on Interrent in Spain

Lester Horatio

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Reviewed: Mon, Feb 26, 2018
About Interrent: 8.0 /10
The rental company's attitude was acceptable.

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Mini | Smart Forfour 2 Doors or similar
Reviewed: Mon, Aug 5, 2019
“Frustrating, unexpectedly expensive, and deceitful.”
About Interrent: 5.7 /10
Interrent charged an additional 191.39 euros, despite easyrentcars receipt saying I'd paid for the car and fully comprehensive insurance and no payment was due on arrival. This was like arriving at the airport for a flight I booked and being told it cost 200 euros extra!? I've then been charged a late charge of 40 euros and I'm still awaiting my 80 euros petrol deposit from May (now August) despite returning the car full and within the hour of the nominated return time. I called several times and was awaiting a response to the emails they had told me to write to. They then directed me to an online claim form, which I've just recieved a response to. They have informed me that the 191.39 is a compulsory charge, even though it was put in the 'Extras' column (therefore not allowing easyrentcar to claim the money back), and not included when or clearly noted when booking the car. It's been an expensive and frustrating experience.

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Economy | Ford Fiesta or similar
Reviewed: Sat, Jun 8, 2019
“Terrible”
About Interrent: 6.0 /10
Wasn’t located in the terminal unlike advertised. Inter rent did not accept my AMEX or my wife’s VISA for the deposit of €1400 and so we were forced to buy an excess waiver (despite having my own insurance) for €180 at the counter. Had we not had a 2 year old with us and had not been waiting over an hour to get the car we would have just left and gone with a more reputable company such as Avis. In the end we paid the money just to put an end to the ordeal

g.dalligan

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Mini | Smart Forfour 2 Doors or similar
Reviewed: Wed, May 29, 2019
“One person working, counter is no longer in the terminal. Was forced to pay 150 for insurance !!”
About Interrent: 4.3 /10
Forced to pay 150 in insurance even though I had already taken out the fully comp option, paid for a smart car which wasn’t available, waited 35 minutes as only one person working who was very rude ! Forced to pay extra or not have the car at all !! BEWARE
About QEEQ: 7.0 /10

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Small SUV | Nissan Juke or similar
Reviewed: Sat, May 4, 2019
“Left feeling conned and frustrated.”
About Interrent: 8.0 /10
Car was fine. Very disappointed about the extra charge.

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