The treatment was perfect, they provided higher class car than reserved, car is brand new nd very clean, the only problem the the deposit amount will take more 20 days to return, which is too much, traffic report can be received within 5 days max!!

Terrible experience with awful Passat ! Noisy from the beginning at the pick up but told me it is normal for this model of car.... every day I struggled to switch off ... and finally the battery died blocking me more than 2 hours waiting for assistance. Battery dead, don’t turn it off and drop off at Europcar . Done after refueling with motor on! no commercial gesture, no considération, not a single word to apologize for the situation with their old car ! Never Europcar again

Excellent

In Sharjah you have to call Europcar to come to the car drop area.