Very bad experience with Fast Rent a Car

A.Alghamdi

United Arab Emirates

Reviewed: Mon, Jun 17, 2019

About FAST RENT A CAR: 3.0 /10

I booked Ford Explorer and it’s supposed to be 2019 or 2018 model. They gave me 2017 Toyota Prado and promised me to replace it within one day which they didn’t commit to. They never answer phone calls despite tens of calls and once they answered they customer service was extremely bad! Never recommend them again.

Large SUV | ford Explorer 7 Seats or similar

1 days rental

Relevant Reviews on FAST RENT A CAR Dubai International Airport Terminal 1 Arrivals

United Arab Emirates

1 days rental

Compact | Mitsubishi Lancer or similar

Reviewed: Sat, Nov 23, 2019

“Fantastic”

About FAST RENT A CAR: 9.7 /10

The Gentleman who helped me at the front desk when signing the contract ( Jim ) was a fantastic guy. Very professional indeed.

About QEEQ: 10.0 /10

Georgi Mateev

United Arab Emirates

1 days rental

Economy | Mitsubishi Attrage or similar

Reviewed: Sun, Oct 27, 2019

About FAST RENT A CAR: 9.0 /10

The vehicle was in a good condition. Pick-up and drop-off were fast enough.

About QEEQ: 10.0 /10

M.Alam

United Arab Emirates

1 days rental

Small SUV | Mitsubishi Eclipse or similar

Reviewed: Tue, Oct 22, 2019

“Good experience, pickup was a little bit long, besides that, it was all good”

About FAST RENT A CAR: 8.7 /10

I did have to wait a while before the car was ready. Usually I wouldn’t mind but with a tired crying baby it was hard. i was expecting and looking forward to driving the Mitsubishi Eclipse, i was given a ford eco sport, car wasn’t too bad.

About QEEQ: 10.0 /10

Booking was easy through the app. I would recommend and use it again considering the prices are really good.

H.Elessawy

United Arab Emirates

1 days rental

Standard | Honda Accord or similar

Reviewed: Fri, Sep 20, 2019

“Friendly interface and wide variety”

About FAST RENT A CAR: 4.7 /10

Horrible service, after waiting for almost 40 min, they got me a messed up old car with very loud squeek noise although I have booked it a week earlier. They wanted to charge me extra for exchanging it and delivering it to the airport. After returning it, they blamed me for a hubcap scratch which i could not verify since I was handed the car in a dark parking lot outside of the airport.

About QEEQ: 9.0 /10

Fast and easy to use

AKHLAQ

United Arab Emirates

1 days rental

Economy | Mitsubishi Attrage or similar

Reviewed: Wed, Aug 28, 2019

“it was excellent experince, but i need info that how and when my deposite was be refunded.”

About FAST RENT A CAR: 10.0 /10

its almost 9 days now since i returned the car but i Have not received yet any email confirmation from Fast rent a car inorder to refund my deposite. akhlaq_isb@hotmail.com 00966 59 120 1687

About QEEQ: 8.0 /10

Very bad experience with Fast Rent a Car

Relevant Reviews on FAST RENT A CAR Dubai International Airport Terminal 1 Arrivals

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