The vehicle model is perfect for family trips, and the car is in great condition.

Very satisfied.

Average. I thought it would be easier to communicate since it was under Shouqi, but the pickup location only had English-speaking staff from Europcar who didn't even know about Shouqi. I rented a Toyota RAV4 but was given an MG HS EV plug-in hybrid instead, which felt like it was forced upon me. Charging stations are very scarce in Australia, making it nearly impossible to charge. Even when I found a station, it took at least 5 hours to fully charge, which is very impractical. I advise renters in Australia to be cautious when choosing electric or plug-in hybrid cars, especially since MG's charging port is too rare.

Great service attitude, quick procedures, and easy return process

Satisfied. Upon arriving at the store, we showed our reservation and documents. The staff were very professional, and despite our broken English, we quickly completed the pickup process.