Convenient and efficient

The service staff was very friendly. The first car reserved for me wasn't cleaned, and the second one couldn't be found, so they upgraded me to a small SUV for free. Although it wasn't cleaned yet, an employee promised to take care of it immediately, and within 3 minutes, he brought the freshly cleaned car to me. Since I returned the car 12 hours ahead of schedule, I couldn't get the invoice on-site, but received it via email the next day in PDF format.

The car was in excellent condition and very new, with less than 500 kilometers on it, so there was a noticeable leather smell. The pickup location was hard to find, with no clear signs or directions. I had to search and ask around in pouring rain and eventually found it above the HERZE building.

A little more information regarding the operation of the car from someone would have been helpful. Like what type of fuel is needed etc. Oh yes and a smile helps.

No issue's

Car was good the only issue I had was there was a strong smell of smoke every time i got into the car. It seems like the previous renters smoked alot in the car. Other than that everything else was excellent.