Europcar LYON AIRPORT SAINT EXUPERY Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Lucien Belle

France

Reviewed: Thu, Nov 21, 2019

About Europcar: 10.0 /10

It's a big company, and the service is up to standard. The car is a new one, probably less than a month old.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Europcar LYON AIRPORT SAINT EXUPERY

D.Huxtable

France

1 days rental

Full Size Van | Mercedes-Benz Viano or similar

Reviewed: Sat, Oct 19, 2019

“Check your bill at collection, as we were charged for extra insurance even though we didn’t want it”

About Europcar: 8.0 /10

Charged for insurance even though I said I didn’t need it and now struggling to get it refunded

About QEEQ: 8.0 /10

J.Hawkes

France

1 days rental

Mini Van | Peugeot Partner 5 Seats or similar

Reviewed: Wed, Jan 30, 2019

“Excellent price. Couldn't find cheaper elsewhere.”

About Europcar: 7.7 /10

Ordered Peugeot Van or similar, but was given a Seat Arona at pickup, asked to swap as needed a bigger boot size, so car was swapped to Toyota Verso which had a much bigger boot. Car was damaged on 2 panels, but that was not an issue. Less than £300 held on my card whilst renting. Had my own 3rd party excess insurance which was fine. Have used Europcar in the past multiple times and never had a problem. Would use again without hesitation.

About QEEQ: 8.0 /10

Lizzy B

France

1 days rental

Compact | Ford Focus or similar

Reviewed: Fri, Aug 31, 2018

“Easy”

About Europcar: 9.2 /10

Like: All very quick and easy.
Dislike: The deposit money still hasn't been released on my card a week later despite them saying it would be as soon as I returned. Also, would have liked to inspect vehicle with staff before signing.

Alex

France

1 days rental

Mini | Renault Twingo 2 Doors or similar

Reviewed: Wed, Aug 29, 2018

“Europcar is always great”

About Europcar: 9.6 /10

Like: Easy to pick up and drop off
Dislike: Car with many scratches No choice for the car in the same category

F.KOCH

France

1 days rental

Mini | Renault Twingo 2 Doors or similar

Reviewed: Fri, Jul 27, 2018

“Awesome experience”

About Europcar: 9.8 /10

Like: Cheap rental but great service and upgrade in the car offered. A bit remote from the terminal (10min free bus drive) but efficient pick up and drop ! Would recommend definitely
Dislike: Didn't prepared for a bus drive but in Lyon it seems now mandatory.

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Relevant Reviews on Europcar LYON AIRPORT SAINT EXUPERY

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