Very satisfied

Pretty good. There were many people picking up cars, but there were also plenty of staff at the counter, so waiting a bit was normal. I bought the most comprehensive car insurance on QEEQ, and when picking up the car, they asked if I wanted to buy personal accident insurance. After thinking about it, I decided to purchase it—4 people, 7 days, totaling $250.58. They also asked if I would refuel the car myself when returning it. I chose to refuel myself, and there are many gas stations near the airport, which is very convenient!

The service from large rental companies is top-notch. I booked a mid to large size SUV from the Ford Edge group, but they didn't have any available, so they upgraded me for free to a 7-seater Chrysler from the MPV group. Although I actually wanted a Jeep Grand Cherokee, unfortunately, they didn't have any either.

It was a great, hassle-free experience, given that it was my first time to rent a car in the US.