The service was alright, but it's a bit alarming when they say towing fees are not included while promoting insurance. After all, I've never needed towing before, and other companies and branches never brought it up.

The vehicle was very new with just over 10,000 kilometers on the odometer. It was fuel-efficient, and the CarPlay connection made navigation very convenient. Additionally, the lane-keeping assist feature was excellent. If you're used to driving left-hand drive cars, switching to right-hand drive might feel a bit off, but the system immediately alerts you if the vehicle veers out of the lane, which is particularly helpful.

Good

The Europcar staff did not accompany us for the car inspection during pick-up. Overall, the car we rented was satisfactory.

Car was great but still had rubbish in from previous rental