The process was simple, and the staff were very friendly.

Attente relativement longue, mais surclassement

Discount was not familiar with Easyrentcars.com and actually never heard of them,which made the pick up strange and/or uneasy,but they respected the agreement and the price.

Discount should really improve on the pick-up process! We waited over 30 minutes to be picked up at Montreal airport (they promise the shuttle is every 20 minutes) worrying nobody would come because the number you call is only an automated message. The car wasn't ready and wasn't cleaned properly although we were about an hour late to pick it up due to airport and pick up shuttle delay. We were luckier on drop-off though!