Great

Very satisfied

This is a very cost-effective rental company, so there might be a line at the rental counter. However, the return process is very quick. At Miami Airport, car returns are available 24 hours. Just hand the keys to the staff, they perform a basic check, and you're done in 10 minutes.

The car performed flawlessly. The only part of the transaction that wasn't enjoyable was the pressure to upgrade the vehicle by the sales person at the time of pickup.

Great service. They even lowered my cost when a better price was available.

Probably you should notify your employees that you use third party for bookings as well.

Like: MSP is a difficult airport to rent a car at but this time was fairly easy due to good service. The dollar people we're friendly and efficient. Booking beforehand made it a smooth process.
Dislike: When we returned the car, some of the men were just standing there watching my disabled Mom and I struggle to gather our belongings. I realize it is a cultural issue, but employees should be instructed in American values and be expected to help customers.