Hertz PERTH APT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Annabelle Robeson

Australia

Reviewed: Thu, Aug 15, 2019

About Hertz: 10.0 /10

The car pick-up and drop-off process was extremely quick with no hidden charges. We extended our rental by one day and added an extra driver at the counter, and it cost only 140 AUD, including insurance and rental fees. We thought we might have to buy additional insurance at the counter, but the staff explained it was unnecessary because our rental already included insurance with no deductible. They also said we didn't need to wash the car unless it was very dirty.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Hertz PERTH APT

Penelope Charley

Australia

1 days rental

Reviewed: Mon, Apr 9, 2018

About Hertz: 10.0 /10

Friendly communication. Reasonable waiting time.

Phoenix Barnard

Australia

1 days rental

Reviewed: Wed, Jan 7, 2015

About Hertz: 8.0 /10

The service was good, the staff was polite and patiently explained everything.

Dominic Harrington

Australia

1 days rental

Reviewed: Sat, Oct 3, 2015

About Hertz: 8.0 /10

The queue time at the airport counter was too long when picking up the car. They tried to upsell a rescue service (we had already purchased full insurance at the time of booking and were unsure if it included rescue). Then we used self-service to pick up the car. Returning the car was at the T3 terminal in Perth. We drove around a bit before finding it. The staff was very good. Because we bought the rescue service, we needed to pay in cash, so they personally drove us to the airport counter. The service from the young man was excellent.

A.Dangol

Australia

1 days rental

Small SUV | Nissan Qashqai or similar

Reviewed: Mon, Jul 22, 2019

“Beyond expectation.”

About Hertz: 10.0 /10