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Live chat Email us Service Code: 7648367171
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Reviewed: Mon, Jul 29, 2019
About Europcar: 8.0 /10
The car rental service was good, but the instructions were unclear. After landing, the car we needed wasn't available in our terminal. We had to either pay more or go to another terminal. The car options (CRV Hybrid or upgraded to Tiguan) weren't different at all. They said we could just go to the parking lot, but after reaching the other terminal, we still had to handle things at the car rental center and not at the parking lot service center. This caused us to run around the airport several times. In the end, we got the Tiguan without paying extra. Online, both cars are listed as the same, and the hybrid is more fuel-efficient.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar BARCELONA AIRPORT T2

Matthew Horatio

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Reviewed: Mon, May 18, 2020
About Europcar: 4.0 /10
Please note that Barcelona airport has two terminals. Make sure to choose the correct one when booking, as they are not well connected.

Sid Lindsay

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Reviewed: Fri, Aug 18, 2017
About Europcar: 2.0 /10
1. Never trust returning a car outside business hours. Europecar in Barcelona is extremely terrible. 20 days after returning a car, I was charged again for a damaged air compressor. How unreasonable! It's unfair to blame the previous renter for internal damages after such a long time. Another car had scratches when picked up; I reported it and took photos as evidence, yet I was charged for repairs. 2. QEEQ is powerless for complaints. I provided photos and evidence to QEEQ but still no result after more than a month, just endless patience waiting. I've given up and turned to insurance claims. 3. Always get full insurance. If any issue arises, European car rental companies will shirk responsibility, QEEQ is useless, and losses can't be recovered.

Wright Beaufort

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Reviewed: Wed, Sep 14, 2016
About Europcar: 4.0 /10
We prepaid for the full amount, but due to a flight delay of over two hours, the rental company gave our reserved car to someone else. We had to wait at the airport for more than an hour, and the car they eventually provided was very dirty, with bird droppings on it.

D.Sarvan

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Intermediate | Toyota C-HR Hybrid or similar
Reviewed: Mon, Jul 22, 2019
“Great and easy to book”
About Europcar: 8.0 /10
A too long of a process to get the car keys. I wish the staff was more informative as far as what is needed if traveling thru different countries, tolls, etc.
About QEEQ: 10.0 /10

h.Alhadidi

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Apr 10, 2019
“did not find the booked car shift according to dick man advice to another car ( bad advice)”
About Europcar: 7.7 /10
nice disc man very bad picking car site and personal no one show me about car tools and how to use

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