Simple process but car not at expectation

Counter staff sold me misrepresented insurance.. told me I don’t have insurance for scratches and my collision insurance doesn’t cover for it.. when I receive my receipt.. it’s for premium road side assistance.. I decline to make payment for it and will lodge complaint against it.

Had no problems in picking up or dropping off car. Staff were polite and helpful. There was an assumption that I'd want their extra insurance and not return car with full tank of fuel, but when I said no it was accepted immediately. All in all very satisfactory experience.

Best price and value, easy ordering, documentation very clear - what else would I need. Excellent Couldn't download their app!

I rent cars often when I travel And the service I got this time at dollar in LAX was extremely nice They gabe me a nice upgrade and the staff was really friendly... loved it will definitely recommend to my friends

Really like how easy and convenient your app is and I loved the coupons and I definitely recommend my friends to use easy rent cars on there next trip

Dislike: At first I was a Hyundai car park and when I arrived I paid an increase of the Camaro for about $ 1200 and then the car was convoluted because of its small size and I booked a Jeep Wrangler and paid $ 900, the total payment was $ 2100! Knowing that the reservation of the Camaro was canceled but the money was not returned in my account