Very satisfied

The website displayed the wrong address and no one followed up, which cost an extra 20,000 WON and a half-hour drive to pick up the car. We waited at the store for twenty minutes before anyone returned. The staff's English was hard to understand, making communication difficult. The car wasn't full of fuel, which was inconvenient.

車は細かな傷ありました。 ガソリンは40パーセント程の残量で スタート でした

We got a brand new car, only 5000 kms on the clock. Quick response from office workers, easy to find the locations because you get directions with pictures and text. The only thing is that their English is not what you would expect from a car rental company at an international airport mostly dealing with foreign clients. Especially on the phone. But we managed alright without difficulties.

I booked it at 3am on a Saturday to have my car picked up on Sunday with payment paid in full online. By the time I got to the pick up, they said they never received the booking. So they did not have the model of car I reserved for me. Furthermore, because they did not receive the booking from Avis/ EasyRentCars, they had me paying again and refunding me when I drop off which I did. But they couldn't refund it on my card, and I had to go back in to reconfirm that the transaction of payment was cancelled. Overall, service was good. Just that when I was picking up, the lady wasn't super nice about it despite I had all my document proofing my booking. She told me to talk to Avis myself. It was frustrating.

Pretty good and easy