The staff at pick-up were friendly but lacked responsibility. We initially booked a Tucson, but were given a Mazda instead. We didn't notice at first, but after driving for several kilometers, we found that the left rear tire pressure was only 1.5. The next afternoon when leaving Wadi Rum, it was down to 1.0, we inflated it to 2.5, but by the time we reached Petra, it was only 2.0 again. The following morning it was 1.5 again, and we inflated it on our way to the Dead Sea. The tire pressure issues affected our travel experience.

When I got to the reserved pickup location, I found out it was closed! No notification was given! I had to call Eurocar myself to resolve the issue. QEEQ's customer service did not provide a reasonable explanation!

The car rental process was completed within 15 minutes, and the staff spoke English. Overall, a good experience.

Staff were enthusiastic, provided thorough introductions, and the pick-up and drop-off process was efficient.

Great Staff and very easy process, wanted to thank everyone at eurpocar airport branch and customer care call center for their unparalleled support and assistance. special thanks to mohammed al kurdi and airport branch manager mohammed

Great experience, thanks a lot easyrentcars