The only time I got exactly the car I booked for a self-drive rental.

1. The car provided was far different from the one I booked; 2. The translated document from Zuzuche was not accepted, and I had to wait more than an hour to get a new translation service, which cost me 600 yuan!!!

Very convenient

The staff at the airport counter were very nice. Since we had previously contacted QEEQ, we requested a Ford Focus. When we arrived at the counter, they immediately provided us with a new Ford Focus with just over 20,000 kilometers. The vehicle's performance was excellent, including strong air conditioning and great hill-climbing ability. Overall, it was a very good car rental experience.

The store is right inside the airport, with a prominent Hertz sign, easy to spot at a glance. The service at the store is also quite good, procedures are simple, and they explain New Zealand's right-hand driving rules and other precautions.