Very satisfied. We arrived 40 minutes early, and although there was no one available at first, the staff made us wait until the scheduled time to complete the formalities. They were very thorough. However, we didn't realize that adding a driver would also require providing the Chinese driving license booklet. International certifications and Hague authentication were not acceptable. It would be great if users could be reminded of this in advance in the future.

Very satisfied.

Very satisfied, everything went smoothly.

The staff assisting with car pickup was very friendly. They only asked, as a routine, whether I wanted additional insurance, and they explained the car usage and return policies quite clearly. I was driving alone and originally planned to take the ferry, but due to limited space caused by too many RVs, I couldn't board. The next ferry wasn't scheduled for another three hours, so I had to take the road the entire way. Fortunately, the car was in good condition, equipped with automatic driving assistance and being a hybrid model, it was also fuel-efficient (Norwegian fuel prices are truly expensive).

The car was very, very new, even with some protective films still intact. It handled mountain roads really well. The Bluetooth and phone holder were perfect!