The service from Hertz was excellent. They paid close attention during the car pickup and inspection process, and even reminded me to record a video of the vehicle at the time of pickup. The only surprise was the high preauthorization amount, which seemed to be around 12,000 dirhams. They explained that this was because I purchased supplemental insurance through QEEQ instead of the full coverage offered by the rental company, and in case of damage, deductions would be necessary. However, the preauthorization amount has been restored since then, which took about one month.

Professional, enthusiastic, and responsible service.

They force you to buy their insurance; otherwise, they charge a deposit of almost $3000 (and they don’t accept UnionPay). But if you agree to buy the insurance, they accept all cards. Hertz doesn't have this issue in other countries.

Average service, but they were very persistent in selling insurance. Although we had already purchased QEEQ’s super insurance, they made us doubt if the coverage was sufficient.

This company is a total rip-off. See my full review for details.