Good

The staff at the rental location (1) did not seriously check my license with the address provided, but instead asked for my Chinese residential address; (2) altered the insurance terms without my consent and attempted to deceive me into signing (I insisted and got the insurance terms corrected); (3) provided incorrect information about using the 407 toll route, claiming that using it would result in a tenfold penalty, whereas after contacting e-tolls, I found out that using any toll route only requires paying the relevant fees after returning the car; (4) did not inform me whether the rented vehicle was diesel or gasoline, and I couldn't find this information inside the car, so I had to call for clarification before refueling.

Quick & Efficient

The service was not good and too strict! I had an international driver's license certification obtained from Zuzuche, but the staff said it couldn't be used without a photo. I found a photo and attached it on the spot, but the staff then said it couldn't be used without a stamp! I also downloaded Budget's official license translation template from the Zuzuche website, but the staff still said it couldn't be used! The store is 2 kilometers from the train station, and it was extremely tiring carrying luggage and kids only to encounter such a situation, it's very frustrating!

Voiture confortable et moderne. Formalités rapides et sans souci. Néanmoins : - entretien en retard - consomme beaucoup de carburant - protection de coffre absente - ménage visiblement non fait entre deux locations

Très pratique, mails de rappels utiles.