Very satisfied

Very good

Issues about the e-pass rental fees and toll fees need to be clearly stated on the platform. Every time, I end up getting tricked. This time, I didn't dare to get an e-pass because I was worried about high rental fees. Unexpectedly, it's all cashless tolls. We passed through about two toll stations on the first day, and later the bill came to $52.25.

Very unfriendly service, all staff have a bad attitude, and they just keep asking for extra charges to make more money. They wouldn't give the car if you arrive before the scheduled time, and they charge an extra $60 for returning the car not even 30 minutes late, which is more than a day's rental. The worst part is the terrible attitude, especially from the Black staff who could be very rude. The worst car rental experience ever. Never rent from this company again, never rent from this company again, never rent from this company again.

Charged a lot more than what was quoted. And charged for things that were included in the price