As expected

You are very good in your job and almost everyone you have the best prices

Faultless, except no one to hand it back too but it was 04:00. Great Car, Great Service.

Great Price Simple Booking Process

They love money, not customers.

I was charged 40€ fee for pick-up. The office is open untill 11pm, I was at the desk at 10:55. Turned out I had to move to the external desk already. Walk is ~5m, got there at 11.02pm and printed the "line ticket". Got charged 40€ for being 2minutes late, even though I got to the airport desk on time. Staff was not helpful. Really dissapointed at the counter service. Additional mandatory charge of 3€ per day for a higway toll device - should be included in the car price since mandatory and known from the beginning. Overal, really disappointed.

10 points

Excellent