As soon as we left the airport, we saw the ENTERPRISE shuttle bus. We hopped on and it left immediately, very convenient. There was no time for a cigarette break; we quickly arrived at the ENTERPRISE location. The staff was friendly and efficient. They didn't have the NISSAN I reserved, so they upgraded me to a VOLVO for free. The gas at the store was also slightly cheaper, so I bought a full tank. Overall, very satisfied. The car even came with a navigation system.

It was a swift process for us to pickup the car. It took way lesser time than I expected. Will definitely re-book through dollar again. I got the refund as well very quickly as it had no damages.

I found it way better than booking it through other websites. The app is seamless and the comparative rates definitely helps save on money or either get a better car in our budget. The price drop re-booking also is a really good feature and I did get advantage of it. For me car booking will always be Easycarrents.com

Car was good. Wait was too long. What is an equiv car should be better defined. Staff Jon preferred that I cancelled! They agreed to cancel the first 500 taken on a S$ card(to take away forex diff), instead took 500 off a UK TSB acct. The first deposit was not cancelled or returned to the card account. WOULD HAVE BEEN BETTER FOR DOLLAR TO RESERVE THE CREDIT. That was how SIXT secured their deposit in my earlier week's rental. So much neater, and more considerate to the customer.

Presently surprised wth Price Drop Protector. Pleasant little innovation. Keep it up in looking after your customer's interest.

Car not supplied with full tank. This was recorded by rep who advised " no problem, return with same amount". On return signed off car and advised "all Ok". 3 days later find that deposit of Gbp500 had been debited but only Gbp460 returned. Called Dollar at LGW , staff checked details and said would rectify this issue.....but have not. Fraudulent practice ???

Like: Well I have been happy with Thrifty from day one .. Been hiring them for a while now
Dislike: No comments here