Dollar HONOLULU INTL AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Andrew Robinson

United States

Reviewed: Sat, May 18, 2024

About Dollar: 4.0 /10

I reserved a Toyota Corolla but was given a Nissan instead. There was also an issue with the tires, so I couldn't drive the car back to the return point and got charged a large fee.

Dollar

Honolulu Airport(HNL)

Hawaii - Oahu Island (honolulu)

United States

1 days rental

Relevant Reviews on Dollar HONOLULU INTL AIRPORT

Joshua Stone

United States

1 days rental

Dollar

Honolulu Airport(HNL)

Hawaii - Oahu Island (honolulu)

United States

Reviewed: Wed, Jan 29, 2025

About Dollar: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Maxine Commons

United States

1 days rental

Dollar

Honolulu Airport(HNL)

Hawaii - Oahu Island (honolulu)

United States

Reviewed: Sun, Dec 8, 2024

About Dollar: 10.0 /10

Very satisfied, but it took 2 hours to pick up the car.

About QEEQ: 10.0 /10

Ryan Theresa

United States

1 days rental

Dollar

Honolulu Airport(HNL)

Hawaii - Oahu Island (honolulu)

United States

Reviewed: Tue, Aug 22, 2023

About Dollar: 2.0 /10

It took over an hour to process the paperwork because there were so many people in line, yet only three staff members. Even worse, picking up the car took another hour. We had a lot of luggage, so we upgraded to a larger vehicle, but they gave us an old Ford that didn't match the pictures at all. It had over 50,000 miles and an oil warning light was on. Complaining didn't help, we'll never use this company again.