Simple and efficient, no unnecessary delays.

It was okay. The first male staff member was alright, but the second female staff member was extremely rude. It was obvious she was usually mean and racially biased. To avoid saying it's racial discrimination, I won’t emphasize her skin color. She spoke too quickly, and when I didn’t catch what she said, she immediately mocked me as if I didn’t understand English. Ridiculous.

The service was quite good, though they do try to sell additional services. There were some minor questions about the final credit card charge. Overall, not bad.

They were just fine and the return was particularly efficient

Yes I had a rebooking but I already had the paperwork with the old booking and booking number ; The counter staff didn’t recognise the old number ( panic) But I searched my emails and showed the latest booking ( bingo)… Could anything be done to connect the two?

Like: The car was located at the airport and it was a nice vehicle that fit 4 of us comfortably. (Toyota 4Runner)
Dislike: Nothing