The staff were very patient, and I was able to rent a car smoothly even without the original documents. Changing the drop-off location midway was also super easy. Extremely satisfied!

The car pickup was smooth, the vehicle was new and equipped with CarPlay. It had a high chassis but a compact size, making it suitable for small roads in the UK. The price was reasonable. We purchased QEEQ insurance, but they still promoted the rental company's insurance. During signing, they pre-selected it without asking, and when we requested to remove it, they claimed to have done so but actually didn't. Upon returning the car, we noticed the insurance fee was deducted. After contacting the staff present that day, they admitted the mistake and canceled it.

Very good, very patient!

Enterprise are always great to deal with and very fair. Rachel on drop off was excellent.

Always a great platform to book through and get the best deal

Like: No line ups and fast friendly efficient staff... Exactly what we needed after a 24 hour flight.
Dislike: There was no additional driver option on the easy rent cars website, we had to arrange this with Enterprise directly