Long wait times for car pickup, and they try to sell various insurances and highway fees. Don't add any extras, and don't let them fool you.

Very satisfied

Cars requested were not available. The car given in place was only just big enough for 6 people and luggage. It did not have sat nav although this was free with our rental and when they finally came up with one it had no fittings for the car and the front seat passenger had to hold it. They then tried to charge us extra for it even though it stated plainly on the agreement that it was included. The sat nav was not accurate and possibly needed updating.

I have rented with budget at this location in the past and it has always been a pleasure with the east process. The staff are super friendly. Small office with great customer service.