Excellent

The return time in the order did not match the actual office hours. The office was closed when returning the car, and the parking lot was not in the same building as the office, with no clear instructions or signs. It took an hour to find the office. Once found, they told us to drop the keys and contract into their box to complete the return. However, the system automatically charged $100 for not returning at the specified time. We are currently in negotiation and it's still unclear if we can get the refund. Overall, it was a waste of time and effort, very disappointing!

スムーズに引取り返却が出来た

また利用したいと思う

Excellent service, counter staff really helpful and very pleasant to deal with

Straight forward process no problem encountered

Like: Cheaper than booking direct from Hertz
Dislike: Still really expensive for a basic economy car