Quick & easy car rental process.

Very satisfied

The whole process was smooth, with simple pickup and drop-off procedures.

First time renting a car in the USA, and it was very convenient. After getting off the plane, follow the signs to the rental shuttle pick-up area. Almost all rental company shuttles stop there, and buses from the same company come one after another, so there's always a bus available. The paperwork is simple: provide the pick-up form, swipe your credit card for a deposit, get the pick-up slip, and go to the lot to pick up the car. There is no staff involved, just give the slip with the car number and mileage to the staff at the exit. Returning the car is even simpler; follow the instruction lines to park in the designated lane, a staff member will check the car, take the keys, and give you a receipt, then you are free to go.

When picking up the car, the staff noticed I was nervous and brought me to the pick-up location. They also taught me the basic operations of the car. I am very grateful to this staff member for their patience. Due to language barriers, I took up a lot of their time. I am very thankful, so I chose to continue renting from this company for the second month, although I did not meet that kind person again. I want to express my gratitude here.