Equilibrio entre valor/precio

The staff has a good attitude.

At the store, I was not provided with roadside service offer. The staff confirmed that the towing fee was not my responsibility, but my credit card was still charged for towing fee, extra fuel fee, and roadside assistance fee (even though I had full insurance). There were many unclear charges on the final bill.

I often rent cars from them, and it's pretty good. There was an issue with QEEQ's information. I needed to drive to the US to see a friend, and when I explained to the rental company, they just nodded and said it was fine.

Quite satisfied. The staff are rigid but responsible and helpful.

Forced pre-purchase of a full tank of gas, aggressive insurance upselling, poor attitude, and the vehicle was in bad condition (perhaps because I didn't buy their upsell).