Overall pretty good. They suggested upgrading the car model and additional insurance, but didn't push further after refusal.

Pretty good, they didn’t try to upsell insurance. However, they didn’t check the car during the return process. Even though I clearly refueled the tank before returning, they still charged me over $10 for fuel. The amount wasn’t much, so I didn’t pursue it further. Still, it would be better if they conducted a clear inspection during the car return.

1. Never trust returning a car outside business hours. Europecar in Barcelona is extremely terrible. 20 days after returning a car, I was charged again for a damaged air compressor. How unreasonable! It's unfair to blame the previous renter for internal damages after such a long time. Another car had scratches when picked up; I reported it and took photos as evidence, yet I was charged for repairs. 2. QEEQ is powerless for complaints. I provided photos and evidence to QEEQ but still no result after more than a month, just endless patience waiting. I've given up and turned to insurance claims. 3. Always get full insurance. If any issue arises, European car rental companies will shirk responsibility, QEEQ is useless, and losses can't be recovered.

A too long of a process to get the car keys. I wish the staff was more informative as far as what is needed if traveling thru different countries, tolls, etc.

Nice car. Difficult to find drop location in Barcelona.

worked fine