The rental was supposed to only hold a pre-authorization and include a service for returning the car without a full tank. I specifically asked if it was just a pre-authorization, and they confirmed it. I assumed the fuel service was included, but it turned out to be a prepaid fuel option by default. They kept pushing insurance and insisted on adding it. Finally, the rental agreement through this company got canceled—too disappointing.

The car was a bit old and had manual locks for the doors. I had to use the key every day to open the front two doors, and the rear doors had to be unlocked from the inside. It was frustrating, especially for someone short.

The car was a bit old and fully manual, but everything else was fine. Luckily, I only rented it for a day.

The line was very long, and they constantly tried to upsell, including offering a fuel service, and gave us incorrect information, such as claiming there were no gas stations near the return point.

We didn’t get the car we requested at the pick up time and had to come back a day later to pick up the car we needed. Very inconvenient.