The queue situation was manageable. Later, they offered a paid upgrade to an automatic transmission, which I accepted.

1. We were informed of a 10% service fee when renting the car. 2. The card charge was 20 yuan higher than the original order price. 3. During drop-off, we were asked to pay an additional 37 dollars cleaning fee because some water had spilled on the back seat. We explained that the marks would disappear once the water dried, but they said we should come back after the water dried, which would incur an extra day's fee.

Estuvo excelente, aunque no estaba disponible el auto que solicité. Lo único malo es que el proceso de recogida fue lento.

Quedé encantado con el precio y los beneficios.

Fue el único lugar que di la targeta y a los pocos días había un intento de uso fraudulento para sacar USD (estaba en Mexico). 100% que hubo un intento de clonaje de la targeta. Mal uso dadas privadas por parte de algun trabajador o zero confianza en la protección y privacidad de los datos de los clientes.

The persons working in hertz was very unpleasant !!!