Great overall experience

Staff available even late at night

I think it's really good

The pick-up process was slow, and they kept trying to sell me insurance and other extra services, all of which I declined. When I returned the car, I accidentally left my navigation system in it. I contacted QEEQ when I got back home, but never heard back. Sigh, Americans aren't necessarily more courteous. Other than that, the return process was pretty convenient. You just hand them the car, they check it, and that's it. Overall it was okay, but the lost navigation was a letdown.

We waited little over 3 hrs to get the vehicle. Worst experience ever. Please do not take over bookings if you do not have enough staff and vehicles. It was our spring break and kids got really tired waiting to get car. Several customers were waiting and staff at the counter was rude to customers saying they have ling wait and we can get refund and go to another provider if we want. Never ever will use Dollar rentals

Booking was easy. However, the rental company was over booked and no staff nor vehicles