Amazing price, car was fine, process was a bit confusing.

Car interior was not clean, took forever to get car. Used routes before and they are usually good. Don’t know what was going on this time

The shuttle pick-up location is slightly different from what is stated in the print out. They print out says 'Door 3' when it should be 'Station/Pillar 3'. Otherwise everything was awesome!

Difficulty in finding the location. Had to change 2 shuttles.

Ms. Vicky at the counter was courteous, professional and friendly. Kudos to her.

The mileage and gas usage of the car was awesome. It was not what I expected but definitely a perk. The person who originally helped me did a good job. The person who helped me upon return was unprofessional and sort of rude.

I didn't have a price drop but this was the most affordable car that I could have found. The location of the lot was easy to find and easy to get to. I appreciate the relationship between Routes and easyrentcars.com. I've already referred two people who have used the site.

Car had been in prior accident and didn't handle perfectly on curves but was fine overall. 2-shuttle process to get to pick up location. Address given for drop off did not match up with Google maps, so I'm glad we weren't in a hurry to make our flight. Customer service was very good. Office and bathroom were dirty. Nevertheless a very good value for the price.