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Amazing price, car was fine, process was a bit confusing.

Reviewed: Thu, Jul 4, 2019
About Routes: 7.3 /10
Either their phones were malfunctioning or staff weren't answering, but I waited 45 minutes to be picked up at the airport. Not a good start. Once at their site, things were ok. Car fine. Staff maybe assumed I knew the "ropes" more than I did. I had to ask questions. It all worked. Price was amazing.
About QEEQ: 8.0 /10
No problems booking. I was a bit confused how Easyrentcars and the actual rental company were connected.
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

F.Ji

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Economy | Kia Rio or similar
Reviewed: Fri, Sep 20, 2019
“Price, car condition, counter/receiving agents are all very good.”
About Routes: 10.0 /10
The counter agents were so friendly, they helped me upgrade the vehicle so all my bags can fit in. I am super satisfied with this rental.
About QEEQ: 10.0 /10

Kevin C

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Aug 25, 2019
“Far exceeded my expectations.”
About Routes: 9.0 /10
I was very pleasantly surprised with Routes. After reading some of the reviews, I confess having had some concerns but I found the whole process to be a very good and easy one. My checkout clerk did an exceptional job and was overbearing with requirements like I had expected. The check-in process was also very easy. The only challenge is that two rental shuttles are necessary to get there- but I was not in a hurry, so this was not a problem.
About QEEQ: 10.0 /10
Easyrent cars found me a great deal in a market that was very expensive otherwise. It almost seemed like the deal was too good to be true ($200 less than the nearest competitor) yet it was very true with no surprises. Glad to have used them and will do so again in the future.

T.Chaudhry

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Aug 19, 2019
“Terrible”
About Routes: 3.0 /10
Nope, very rude staff,took forever.Try to rip you off and lied to you about existing damage to the car.Will never rent from routes again and tell family and friends, never rent because they are cheaters.

K.Gonzales

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Aug 8, 2019
“Great customer service, very patient, friendly and hospitable”
About Routes: 10.0 /10
Exceeding expectations all the way! Great customer service, considerate, patient and very professional!
About QEEQ: 10.0 /10
Great and easy rental, very convenient!

K.MARCHMAN

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Intermediate SUV | Kia Sportage or similar
Reviewed: Sun, Sep 23, 2018
“Excellent”
About Routes: 9.8 /10
Like: aLL the way around it was a good experience
Dislike: ?

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