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Search for Easirent Car Rentals in Jacksonville

Terrible counter staff.

Reviewed: Mon, Nov 11, 2024
About Easirent: 5.0 /10
Car was in good shape. The people at the counter for checkout were quite unhelpful and rude.
About QEEQ: 10.0 /10
QEEQ did well as always.
Reply by Qeeq:
We are sorry to learn you had very unhappy experience with us. The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us. Thanks for your feedback and look forward to seeing you next time.
Nissan Sentra image
Easirent
Jacksonville Airport(JAX)
Jacksonville
United States
Intermediate | Nissan Sentra or similar

Relevant Reviews on Easirent in United States

C.Escobar

View more >
Economy | Toyota Yaris or similar
Easirent
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Mon, Nov 4, 2019
“Good”
About Easirent: 10.0 /10
No
About QEEQ: 10.0 /10
No

M.Lewis

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Full Size | Nissan Altima or similar
Easirent
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Jun 21, 2019
“worst car rental I have had in 40 years”
About Easirent: 5.7 /10
The attendant was more interested in chatting than renting a car. There were two couples renting when we came in, waited over 40 minutes to get waited on. If I had not prepaid I would have left but did not want to fight over refund. Finally got waited on to find they made me get my insurance company to verify policy or they would not allow waiving of insurance. Tried to give me a compact car instead of full-size. Car had broken mirror and scratches on almost every surface. Told had to bring back full tank even though car was at 3/4 tank. Attendant did change that to bring back at 3/4 tank. Air conditioner (I think) made a gurgling noise off and on for all five days, limited cooling effect. Only good thing was it really made me happy to get home and drive my own car. Drop off experience was good.
About QEEQ: 8.0 /10

Deryck Sing

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Medium SUV | Nissan Rogue or similar
Easirent
Orlando
United States
Reviewed: Thu, May 30, 2019
“Ins was purchase at booking, yet easirent says I needed to buy additional insurance. Why?”
About Easirent: 5.7 /10
6 am open was too late for shuttle transfer to airport
About QEEQ: 8.0 /10

J.Rogers

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Economy | Toyota Yaris or similar
Easirent
Fort Lauderdale
United States
Reviewed: Wed, Apr 24, 2019
“Pleasant surprise!”
About Easirent: 10.0 /10
Everything went very smoothly from start to finish. Counter Agent Kavel Smith was extremely helpful and courteous. One suggestion would be to wash the interior of the airport van. It looked like it was rained on inside!
About QEEQ: 10.0 /10

View more >
Economy | Toyota Yaris or similar
Easirent
Orlando
United States
Reviewed: Sun, Mar 24, 2019
“I have insurance through state farm and they made me pay an extra $35 per day for no reason.”
About Easirent: 8.0 /10
When my husband went in to let her know, she ignored him. Horrible customer service!! My Credit card was charged $500 instead of it being simply a hold for the 2 day rental. I'm not disputing through the credit card company. Just horrible

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