Europcar MUSHRIF MALL Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Ple......

S.Kaipally

United Arab Emirates

Reviewed: Tue, Jan 28, 2025

About Europcar: 4.0 /10

The car was dirty, smelly, and scratched all over. This is not what one expects when renting a car. Furthermore, it was the first time that the credit card was required to be in the same name as the driver.

About QEEQ: 8.0 /10

Reply by Qeeq:
Thank you for sharing your feedback on QEEQ. We apologize for any inconvenience you may have experienced. Your valuable feedback will be promptly escalated to our supplier so they can address the issues and enhance their service quality. We will make sure to request the supplier to maintain the vehicles in neat condition at all times. We appreciate your feedback and eagerly anticipate the opportunity to serve you again in the future.

Europcar

Abu Dhabi

United Arab Emirates

Mini Van | Kia Carnival or similar

2-day rental

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Elaine Burns

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Dubai

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Reviewed: Sat, Feb 9, 2019

About Europcar: 2.0 /10

The attitude was mediocre, and the service was also average.

Gerald Gray

United Arab Emirates

1 days rental

Reviewed: Tue, May 29, 2018

About Europcar: 2.0 /10

I was charged twice for a parking violation, and the fees were directly deducted from my credit card without my knowledge. The toll fees were also charged multiple times. After returning the car, I was charged AED 350 for a small scratch on the bumper, which could have been fixed for AED 50 at a repair shop.