Excellent

return was smooth and enjoyable. The pick up whole process is horrible and full of inconvenience. The Goldcar doesn't accept amexrican express. When charge the debit car 1400 euro for deposit, they just do the conversion and make it 1260 Pounds themself . then when they later return deposit, they then return 1400 euro which converted automatically to 1200 pounds like market rate. So we just loss 60 pounds for nothing by the Goldcar customer named Hugo service person incompetence work.

your pick up instruction was clearly wrongly written in the voucher as there is not shuttle bus from Goldcar to pick us up. We simply need to go to the Goldcar stand ourselves. Finding Goldcar stand is not difficult if not mislead by the Qeeq Voucher

Rubbish car, aggressive sale of insurance on pick up

See below. The staff were relentless in giving the hard sell for extra more expensive insurance to the point of harassment and threats about financial loss. On returning the car the same staff then refused to speak English

Terrible long wait to pick up car (but pleasant and informative English speaking staff) Road access signage to drop off point very, very misleading. (But very efficient vehicle processing once you crack the code and find the entrance) Car was brand new (Daihatsu Stepway, automatic) but possibly the worst 4 wheel vehicle I've ever driven.. Tiny engines and automatic transmissions just don't mix. :-)