Firstly, there were hidden charges, such as mandatory insurance. Secondly, another required fee had to be paid as well. Thirdly, I smoked a few puffs of an e-cigarette with the car window open, and was charged 80 euros. It is recommended to choose a larger company; while they may seem expensive upfront, the overall cost is similar.

Returned the car half a day early in the evening, and the €2000 deposit was refunded the same night. There was some upselling during pickup, but after repeated confirmations, it took about 40 minutes of waiting and discussion to get the car. The car's horsepower was slightly weak; when driving uphill with four adults and one child, the accelerator had to be pressed to the maximum to make it.

The staff's attitude is excellent and they never force you to buy additional insurance, which increases my trust in this company. I don't consider other companies anymore when renting a car. My car once had a malfunction alert, and to prevent any accidents, they gave me a replacement car for free and even upgraded me to a better model. I have now become a loyal fan of this company. Yes, I am happy to recommend their cars to any friends, it's definitely a wise choice.

Attempted to sell extra insurance.

Although a bit slow, it was very good.