Pretty good

Very easy pickup, regular shuttle buses.

Brilliant, we have since booked again for hire in Sydney which was flawless as well.

Staff were really good and fun to talk to. Vehicle was similar to the one rented, Toyota Corolla saloon instead of Hyundai Elantra but took all our luggage no problem. Whilst in Australia we had an issue with the fuel gauge not working properly (did it's own thing basically) but Apex records it when I contacted them so there were no issues upon return. Overall I will definitely rent from them again.

All good. I will probably use them again based on price.

Ended up waiting for 50 minutes at the airport before pick-up and therefore was late for my appointment which I then had to rearrange. Otherwise everything else was good.

The woman that checked us in was very thorough and helpful. She really helped make the process smooth, and made me feel good about renting from them and also being a foreigner driving in Australia. The vehicle was perfect and it was a pleasure to drive.