Satisfied

The service was okay. They recommended insurance, but it wasn't mandatory and they didn't push it. There was an incident with the car, and the customer service manager was quite helpful, but I haven't received the compensation yet, so I'm unsure of the final outcome.

The girl who we pick dates car up from was super friendly and helpful. We requested a Mustang and she was able to arrange that but we had to wait a couple of hours because all they had available at that moment was a Camero but we wanted the Mustang

I thought the $101 covered the car rental, but Thrifty added $199 extra for stupid coverages- they rushed me into signing the agreement. I said, "I already paid for this, right?" They said, "Yes". Next day there is a $199 charge on my credit card. Tried to revoke it, but they said I had to come back into a Thrifty. I couldn't because we were already hours away. Completely disgusted with this scamming.