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Search for Iversta Rent A Car Car Rentals in Toronto
Reviewed: Mon, Sep 23, 2024
About Iversta Rent A Car: 2.0 /10
1. After arriving at the airport, we had to take a shuttle train to another parking lot and wait for a car to pick us up, which was highly inconvenient. 2. The service process was extremely slow, staffed entirely by Indian workers. The reserved car model was unavailable, and they tried various excuses to persuade us to upgrade to a pricier option. After insisting, they reluctantly provided us with another car. 3. I rented for 8 days, but they required me to return to the store in 2 days to switch to the reserved model. The round trip to change the car took 1 hour, and even though we arrived at the agreed-upon time, we had to wait an additional hour for processing. The time, effort, and fuel spent on this were uncompensated, and we didn't even receive an apology. 4. When returning the car, we had to wait another hour. Several other customers we encountered mentioned they would never rent from this company again.
About QEEQ: 8.0 /10

Relevant Reviews on Iversta Rent A Car Iversta Car Rental - Toronto Airport

A.Nobilo

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Medium SUV | Mazda CX-3 or similar
Reviewed: Mon, Sep 5, 2022
“Great car - smooth transaction.”
About Iversta Rent A Car: 10.0 /10
The car wasn't in the best presentation upon pick up (was not cleaned) however, that being said it was a nice car, delivered to expectations for a normal rental and smooth drop off. Pick up was a bit confusing, but overall pleased with the hire.
About QEEQ: 8.0 /10

S.Ahmed

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Full Size Van | Dodge Grand Caravan Guaranteed model
Reviewed: Tue, Aug 4, 2020
“The Staff at Iversta needs to be more professional and clean their cars and SANITIZE them properly.”
About Iversta Rent A Car: 6.0 /10
The Car was not sanitized properly. The car was also not so clean and I had to point out to get it cleaned. The car had rough interior. They Charged my visa even though I had Paid to Qeeq already. Still waiting for refund.
About QEEQ: 10.0 /10
Customer service was prompt in responding to my query about double charges.

E.Kelly

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Compact | Hyundai Accent or similar
Reviewed: Mon, Sep 2, 2019
“Positive”
About Iversta Rent A Car: 8.3 /10
When returning the car, I had to find my own way to the airport from Iversta as they were closed, I paid additional cost of $18 for taxi, because the “free shuttle” wasn’t available at Iversta. I had a cell phone with me to call for a taxi, otherwise it would have been disaster.
About QEEQ: 10.0 /10
Very good service.

R.Gomes

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Full Size | Toyota Camry or similar
Reviewed: Sat, Aug 24, 2019
“Pick up was ok, drop off was terrible.”
About Iversta Rent A Car: 5.3 /10
Staff tried to suggest that damage was done to front of vehicle by passing hand below spoiler. Was not done when vehicle was picked up

Polkadots

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Full Size Van | Dodge Grand Caravan Guaranteed model
Reviewed: Fri, Apr 12, 2019
“Iversta aims to please”
About Iversta Rent A Car: 8.7 /10
The van didn't quite meet my expectations, it was the lowest model of its kind and had some issues but it got us where we needed to be. We had an issue at pick up, i asked that the driver meet us at 7am but staff advised 715 or 730 would be better based on our airport arrival time and I said we would be there sooner as we didn't have bags to pick up. As it turned out, we had to wait 30 minutes for our ride with our 5 children in an area that had no seating. FRUSTRATING! Then they presented us with a rental agreement form that had all sorts of extra charges for out of province or out of country travel and the gas comes at whatever its returned with which is a first. The overall score of 8.7 does not truly reflect the experience.
About QEEQ: 8.0 /10

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